- We at City Pad are proud to be the longest established holiday let agency in the city. We bring a wealth of experience, knowledge and proven results making us the number one choice for Brighton landlords and guests alike. (Read more about us)
Experts in our field
The lessons we have learned over the years have meant that we are experts in the local market, we know what guests want, what they are willing to pay and the strategies needed to capitalise on varying seasons and property types. In short we bring results year round for all property types.
We pride ourselves on our fair rental prices which attract high occupancy and income for our landlords. We avoid overinflating prices which inevitably results in low occupancy and subsequently lower levels of income.
Our properties
Our properties are purposely selected by us so that we are able to offer a choice for all budgets, tastes and occasions. To reflect the demands and tastes of our very different customer groups and ages we welcome all properties that are decorated and furnished tastefully, cleaned to hotel standard, and located within Brighton & Hove and surrounding villages.
Our Guests
The diverse range of guests that come back to us time after time never ceases to amaze us. We have a truly loyal customer base with past customers including actors, singers, conference delegates, families, students, celebrities and even royalty!
See our list of Top Ten reasons of why guests choose City Pad.
Our Service
Through our industry leading website, our city centre office and comprehensive marketing campaigns we work tirelessly to generate a high level of occupancy for your property.
Our friendly and experienced team deal with all aspects of your guest's booking, from the enquiry stage, receiving payment, through to guest arrivals and guest reviews.
Housekeeping
We partner with Brighton's 3 leading housekeeping agencies who work tirelessly to ensure that your property is cleaned to hotel standard and that once in the property your guests' stay runs smoothly.
All 3 agencies are holiday let specialists. They will manage the cleaning of your property, provide hotel quality linen, organise guest access and deal with any minor property maintenance issues during your guests' stay.
We work very closely with all 3 agencies, informing them of your bookings, liaising over property maintenance issues and guest feedback. As we work with 3 agencies you have a choice in who you wish to work with and represent your property. If at any time you experience any problems and wish to move housekeeping agency we have 2 more options available for you!
5 reasons why we are the agency of choice for Brighton landlords
- 1
We're the number 1 agency!
Voted Brighton's most used self-catering holiday let agency as an online source to choose accommodation. Tourism South East Brighton & Hove Visitor Survey 2009
- 2
Over 30,000 happy City Pad guests & repeat customers
Over the years we have helped over 30,000 guests enjoy their stay in one of our City Pad properties.
- 3
Established & reliable local agency
Have peace of mind passing us your property to manage. We are the longest established Brighton-based holiday let agency est. 2003 with prime city centre shop front offices.
- 4
Industry leading website
Our industry leading website combines impressive functionality with style and usability all designed with the aim of generating the maximum number of bookings for your property.
- 5
Proven results year round!
Since 2003 we have fine-tuned our processes to ensure that we are able to generate the very best in occupancy. Our large number of sole agency landlords are testament to the results landlords can expect if they choose City Pad.
Not convinced?
Hear what our existing landlords have to say.
- “City Pad have been my sole booking agent since 2008 and their service has always been impeccable.
Their responses to my queries are always prompt and friendly. The level of bookings are great and the guests are well behaved!
They inform me of any problems with housekeeping and work closely with the housekeeping agency to solve any issues.”
Val Kemm, Atlingworth Street
- “In 2007 I bought my property in Brighton and wanted it rented as a holiday let ASAP so went to City Pad. Within 2 weeks it was let out and it has been pretty consistently full since that day. Many of the guests that have stayed are from all over the world and many have stayed for long periods of time. City Pad really do have great marketing reach and provide great service to both landlords and guests. The systems that City Pad has in place ensure that if there are any problems it can be quickly dealt with. If you are thinking of letting out your property as a holiday let I would choose City Pad like a shot for their professionalism, great marketing ability and quality of booking and service.”
Russell Milton, Clock Tower 2 - “I have had various properties with City Pad over the years and I have yet to be disappointed with the level of bookings that I have received and the quality of the guests.
The staff are always on hand and very helpful working closely with the house keeping company - I don't have to worry about a thing.”
Alice, Crescent Lodge
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